Refund policy

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Welcome to GenerateAI.photos, where cutting-edge AI technology meets creativity to help you generate extraordinary images effortlessly. Our AI-powered tools enable you to create high-quality, unique visuals based on your descriptions. Join us today and start bringing your ideas to life in just a few clicks.

Why Subscribe?

Unlimited Access: Enjoy unlimited image generations per month, giving you the freedom to experiment and perfect your visions.

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Exclusive Features: Subscribers gain access to advanced features and customization options not available in our free version.

Priority Support: Receive fast and priority support from our dedicated team, ensuring your queries and issues are resolved promptly.

Flexible Refund Policy: You can request a refund at any time if you’re not satisfied with our service—no questions asked.

How to Subscribe?

  1. Choose Your Plan: Select the plan that best fits your needs from our subscription page.
  2. Create an Account: Provide your details to create an account with us. If you already have an account, simply log in.
  3. Payment: Enter your payment information on our secure payment page.
  4. Start Creating: Once your subscription is active, start creating immediately from your dashboard.

 

Refund Policy

 

Introduction

At GenerateAI.photos, we prioritise customer satisfaction with our AI-generated images. If you are not satisfied with your purchase, you may request a refund within 3 days.

Requesting a Refund

Not completely satisfied? No problem! Contact us at [email protected] anytime to initiate a refund. We make the process easy and hassle-free.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • 7-Day Refund Window: Refund requests must be made within 7 days of the purchase date.
  • Proof of Purchase: You must provide a valid proof of purchase, such as a receipt or order number.
  • Demonstrated Issue: For digital products or services, refunds will be considered if there is a demonstrated issue that cannot be resolved by our support team.

Non-Refundable Items

Certain items and services are non-refundable, including:

  • Custom services that have been fully delivered

How to Request a Refund

To request a refund, follow these steps:

  1. Contact Us: Email our customer support team at [email protected] with your order number and reason for the refund request.
  2. Evaluation: Our team will review your request and determine its eligibility based on our refund policy.
  3. Approval: If your refund is approved, we will process it within a reasonable timeframe and notify you via email.

Refund Process

Once approved, refunds will be processed as follows:

  • Original Payment Method: The refund will be issued to the original payment method used for the purchase.
  • Processing Time: Please allow up to 14 business days for the refund to appear on your statement, depending on your payment provider.

Partial Refunds

In some cases, partial refunds may be granted:

  • If the refund request is made after the 7-day period but within a reasonable timeframe.

Issues with Products or Services

If you encounter any issues with our products or services, we encourage you to contact our support team immediately. We are committed to resolving any problems and ensuring your satisfaction.

Contact Information

If you have any questions about our Refund Policy, please contact us at:

  • Company : PC7 LLC
  • Email: [email protected]
  • Mailing Address: Cesta Andreja Bitenca 68, 1000 Ljubljana, Slovenia

Changes to This Policy

We may update our Refund Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

Conclusion

Your satisfaction is our priority at AI Nova. We are committed to providing high-quality AI-generated images and stand by our commitment to customer satisfaction. If you have any concerns or questions, please do not hesitate to contact us.

Need Help Deciding?

If you’re not sure which plan is right for you, or if you have any questions about our subscription options, please contact our support team at [email protected]. We are here to help you get the most out of your GenerateAI.Photos experience.

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